How does one turn ‘a large ship’ around? Especially when it is a large SBU with a ‘fragmented’ matrix organization servicing over 40 countries, and the portfolio is overly dependent on a few cash-cows.

A new leadership team was brought in with a mandate for change. ‘Towards Customer Delight’ became the rallying point for a seamless cross-functional matrix of 5000 associates. Grass-roots leadership aligned team energy towards a common goal. Passion and enthusiasm fuelled execution excellence. Focus on EVA (Economic Value Added) Drivers grew Portfolio wealth by a significant measure.

End-to-end supply chain optimization reduced stock-outs and improved cash flows. Despite long new product approval lead-times, the New Products portfolio grew by a (5x) factor. The revitalized Portfolio (Products x People x Process rigor) resulted in doubling the Growth rate to 27%.

Most importantly, there was a significant build-up of the Leadership pipeline in sync with the vision of accelerated growth towards a billion dollars.